Built for how travel agents actually sell trips.
Lead and itinerary tracking designed around quotes, follow-ups and bookings, not generic sales stages that don't fit travel.
Standard CRM software is built around a generic sales pipeline that does not reflect how travel actually gets sold, which is why most travel agencies in Pakistan end up tracking quotes and itineraries in a mix of WhatsApp chats and personal notes instead. CRM for Travel Agents was built specifically around that gap, giving agencies in Lahore, Karachi and Islamabad a system that understands the difference between an inquiry, a quote, a confirmed itinerary and a ticketed booking, rather than forcing travel sales into stages meant for a completely different kind of business.
Every inquiry, whether it arrives through the website, WhatsApp or a walk-in customer, gets logged in one place instead of scattered across whichever channel it happened to come in on. Quotes and itineraries can be built and sent directly from the system, and automated WhatsApp follow-ups nudge a quote that is going cold before the customer books with a competitor instead.
Booking status is visible end to end, so managers do not need to interrupt an agent mid-call to ask where a particular trip stands, and commission tracking shows exactly what is owed per agent and per booking without a separate manual calculation each month.
For agencies also running seasonal surges around Hajj and Umrah travel, or managing a network of sub-agents, the system scales to handle that volume without falling back on manual tracking during exactly the periods when accuracy matters most. It connects directly with the Travel Agency B2B System where both are in use, keeping booking and commission data in sync automatically.
What's included
Every CRM for Travel Agents deployment covers these areas.
Lead capture & inquiry tracking
Every inquiry, web, WhatsApp or walk-in, logged in one place.
Itinerary & quote management
Build and send quotes without leaving the system.
WhatsApp follow-up automation
Automated nudges for quotes that are going cold.
Booking status tracking
See exactly where every trip stands, end to end.
Commission tracking
Know what's owed, by agent and by booking.
Team performance dashboards
See which agents are converting, and how fast.
How we build it
Four stages, weekly visibility throughout.
Discovery
Scope the real problem on a call or over WhatsApp.
Architecture & proposal
Fixed scope, timeline and cost, no surprise change orders.
Build & review
Weekly checkpoints so you see real progress.
Launch & support
Go live with a direct line to your build team.
Built for
Common systems we're asked to build.
Travel agencies
Full inquiry-to-booking pipeline.
Tour operators
Package quote and itinerary tracking.
Hajj & Umrah agents
Seasonal lead surges, tracked and followed up.
Corporate travel desks
Business travel requests and approvals.
Sub-agent networks
Performance visibility across downstream agents.
Destination management companies
Multi-service itinerary coordination.
Industries we serve
Built around how specific industries in Pakistan actually operate.
Common questions
Does this connect to the Travel Agency B2B System?
Yes, booking status and commission data sync directly between the two when both are deployed.
Where do leads come from?
Leads can come from your website, WhatsApp, walk-ins or referrals, all captured in one inbox.
Is follow-up automation customizable?
Yes, follow-up timing and messaging are configured to match how your team actually works quotes.